GrapeCity™ AUS

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At GrapeCity, our focus is on making our customers successful and helping them achieve their business goals. Our first step is to develop a thorough understanding of our customer's challenges and objectives. Next, we find the best solution for that particular customer. Then, using best software and industry practices together with our proven Shinkansen Process Framework, we help them implement that solution.

We have a strong emphasis on ensuring the highest quality across all of our business units and solutions. By tailoring our offerings to each customer's needs and following through to make sure the solution is properly implemented, we help our customers' businesses flourish.

Our business solutions include:

ERP

We provide complete implementation services—including requirement analysis, customisation, data import, integration with existing systems, training, deployment and around the clock support for Microsoft Dynamics AX / Microsoft Axapta, an industry focused ERP solution for medium and large organisations. Dynamics AX can be tailored to support the exact needs of your business, whilst delivering leading user productivity and a low total cost of ownership (TCO).

CRM

We provide complete implementation services—including requirement analysis, customization, data importing, integration with existing systems, training, and deployment for Microsoft Dynamics CRM. Available with Customer Service and Sales modules, Dynamics CRM helps companies provide top-quality customer service, make better-informed decisions, and increase sales. Pivotal CRM is a complete CRM platform and application suite designed to be cost-effectively tailored to fit the unique requirements of every enterprise.

Application Development

Our Microsoft certification credentials and extensive experience in working with both Java and Microsoft technologies (including .NET, X++, MS SQL and the Microsoft e-business platform) enables us to create sophisticated solutions—both Web services-based and client/server—to help our customers run their businesses more successfully. We have developed financial, distribution, sales, production, project, process management, utility, and mobility solutions; migration software; corporate portals; and many other specialised business solutions to help our customers run their businesses more efficiently and profitably. We also provide consulting services for large software development projects, recommending the best components and technologies to accomplish the project's goals. Our use of best practices, embodied in our Shinkansen Process Framework, ensures that solutions will be of the highest quality.

Mobile Application Development

Mobile application development services are one of our areas of specialization. We have developed custom applications for a broad range of mobile platforms, including Microsoft Windows Mobile, Pocket PC, Microsoft .NET Compact Framework, J2ME, C++/Brew, Symbian and Palm.